pak367 Privacy Policy

1. Personal Data We Collect

1.1   pak367 collects personal data from you in the following circumstances: when you register an account, when you make a deposit or withdrawal, when you contact our support team, when you use our platform, and when you respond to promotional communications. The categories of personal data we collect are set out below.

1.1 Registration & Identity Data

When you create a pak367 account, we collect:

• Full legal name as it appears on your CNIC;
• Date of birth (used to verify the 21+ age requirement);
• CNIC number (collected during KYC verification);
• Pakistani mobile number;
• Email address;
• Residential address in Pakistan (city, district, province);
• Username and encrypted account password.

1.2 Financial & Transaction Data

To process deposits and withdrawals in PKR, pak367 collects:

• JazzCash or EasyPaisa mobile wallet number;
• Bank account details (HBL, UBL, Meezan Bank, or Raast / 1LINK) where applicable;
• Deposit and withdrawal transaction records including amounts, timestamps, and reference numbers;
• Source of funds documentation provided during enhanced due diligence checks.

1.3 Technical & Device Data

When you access pak367, our systems automatically collect:

• IP address and approximate geolocation (city-level);
• Device type, operating system, and browser version;
• Session start and end times;
• Pages visited, games played, and features accessed within the platform;
• Referral source (how you arrived at pak367.net).

1.4 Communications Data

When you contact pak367 support — whether via email or live chat — we retain records of those communications, including the content of your messages, your contact details, and the resolution outcome. This data helps us maintain service quality and resolve future queries more efficiently.

1.5 Responsible Gaming Data

Where you use pak367's responsible gaming tools — such as deposit limits, cool-off periods, or self-exclusion — we record your preferences and the dates these tools were activated or modified. This data is used to enforce your chosen restrictions and cannot be used for marketing purposes.

2. How pak367 Uses Your Personal Data

2.1   pak367 processes your personal data only for defined, legitimate purposes. The table below sets out the primary purposes for which we use the data we collect and the corresponding lawful basis for each activity.

2.2   pak367 does not use automated decision-making processes that produce legal or similarly significant effects solely on the basis of automated processing, without human review, in relation to your account or gameplay.

3. Legal Basis for Processing

3.1   Contractual necessity. The majority of pak367's data processing is necessary to perform the contract between pak367 and you — namely, providing you with access to casino games, sports betting markets, and payment services as set out in the pak367 Terms and Conditions. Without this processing, pak367 cannot provide its services to you.

3.2   Legal obligation. pak367 is required by applicable law and international gaming standards to collect and retain certain personal data, including identity verification data and transaction records, for compliance with anti-money laundering, counter-terrorism financing, and responsible gaming obligations.

3.3   Legitimate interests. pak367 processes certain technical and behavioural data on the basis of its legitimate interests in operating a secure and commercially viable platform, detecting and preventing fraud and account abuse, and improving the quality of its services.

3.4   Consent. Where pak367 sends you direct marketing communications — such as bonus offers, PSL cricket betting promotions, or platform updates — we do so on the basis of your consent. You may withdraw your consent to marketing communications at any time by contacting support or updating your notification preferences in your account settings.

4. Sharing Your Personal Data

4.1   pak367 does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

4.1 Payment Processors

To process your deposits and withdrawals in PKR, pak367 shares necessary transaction data with payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast / 1LINK. These providers receive only the minimum data required to process your specific transaction and are contractually obligated to handle it securely.

4.2 Game Software Providers

pak367's casino games are powered by certified third-party software providers. These providers may receive your account identifier and gameplay data for the purpose of delivering the game and recording results. They do not receive your CNIC, full name, or financial details unless required for a specific regulatory purpose.

4.3 Identity Verification Services

To fulfil KYC obligations, pak367 may share your identity documents with accredited identity verification service providers. These providers are bound by strict data processing agreements and may not use your data for any purpose other than the specific verification task.

4.4 Regulatory and Law Enforcement Authorities

pak367 may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory instruction. In such cases, pak367 will disclose only the minimum data required by the relevant legal instrument.

4.5 Business Transfers

In the event that pak367 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to the data controller's identity before the transfer takes effect.

5. Cookies & Tracking Technologies

5.1   pak367 uses cookies and similar tracking technologies on the pak367.net website to enhance your browsing experience, maintain session security, analyse platform usage, and deliver relevant promotional content. A cookie is a small text file placed on your device by your web browser when you visit pak367.net.

5.1 Essential Cookies

These cookies are strictly necessary for the pak367 platform to function. They maintain your login session, store your preferred language setting, and ensure that security features operate correctly. Essential cookies cannot be disabled without preventing you from using the platform.

5.2 Analytical Cookies

pak367 uses anonymised analytical cookies to understand how players navigate the platform — for example, which game categories are most visited and where users encounter friction. This data helps us improve the pak367 user experience for players across Karachi, Lahore, Islamabad, Faisalabad, and the rest of Pakistan.

5.3 Preference Cookies

These cookies remember your platform settings — such as your preferred deposit method or game filter selections — so that you do not need to reconfigure them on each visit.

5.4 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling analytical or preference cookies will not prevent you from using pak367 but may affect certain personalisation features. Disabling essential cookies will prevent you from accessing your account.

6. Data Security

6.1   pak367 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• TLS encryption for all data transmitted between your device and pak367.net;
• AES-256 encryption for sensitive data fields stored at rest;
• Tokenisation of payment method identifiers;
• Multi-factor authentication for account login;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular penetration testing and security audits by independent third parties;
• Automated anomaly detection and fraud monitoring systems.

6.2   Despite these measures, no system connected to the internet can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, pak367 will notify affected account holders without undue delay and will take all reasonable steps to contain and remediate the breach.

6.3   You also play a role in keeping your pak367 account secure. You must not share your account password with any third party, and you should use a strong, unique password that is not reused across other platforms. If you suspect your account has been compromised, contact pak367 support immediately at [email protected].

7. Data Retention

7.1   pak367 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

7.2   When the applicable retention period expires, pak367 will securely delete or anonymise the relevant data so that it can no longer be associated with you as an identifiable individual.

8. Your Data Protection Rights

8.1   As a pak367 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our data protection team at [email protected] with the subject line "Data Rights Request". We will respond within 30 calendar days.

• Right of Access: You have the right to request a copy of all personal data pak367 holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: In certain circumstances, you have the right to request that pak367 delete the personal data it holds about you. This right is subject to pak367's legal and regulatory retention obligations, which may require us to retain certain data regardless of your request.
• Right to Restriction: You have the right to request that pak367 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where pak367 processes your data on the basis of your consent or contractual necessity using automated means, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to pak367 processing your personal data on the basis of legitimate interests. You also have an unconditional right to opt out of direct marketing communications at any time.
• Right to Withdraw Consent: Where pak367 processes your data on the basis of your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

9. Protection of Minors

9.1   pak367 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the pak367 registration and withdrawal process, and accounts that cannot be verified as belonging to a person aged 21 or over are immediately closed.

9.2   If pak367 becomes aware that it has inadvertently collected personal data from a person under the age of 21, we will delete that data immediately and close the associated account. If you believe that a minor has registered a pak367 account using false information, please contact us at [email protected] immediately.

9.3   We also encourage parents and guardians in Pakistan to make use of parental control tools and device management features to prevent underage access to gambling platforms, including pak367.net.

10. International Data Transfers

10.1   pak367 operates on an international basis, and some of the third-party service providers we use — including game software providers and identity verification services — may process your personal data in countries outside Pakistan. Where such transfers occur, pak367 ensures that appropriate safeguards are in place to protect your data, including standard contractual clauses and data processing agreements that require the recipient to uphold equivalent data protection standards.

10.2   Your financial transaction data processed through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast / 1LINK is processed within Pakistan in accordance with the data handling requirements of those local payment institutions.

11. Changes to This Privacy Policy

11.1   pak367 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or the features of the pak367 platform. The updated Privacy Policy will be published on this page with a revised "Last Updated" date.

11.2   Where a change to this Privacy Policy is material — for example, where we introduce a new purpose for processing your data or a new category of third-party recipient — pak367 will notify registered account holders via their registered mobile number or email address at least seven (7) days before the change takes effect.

11.3   Your continued use of the pak367 platform after the publication of an updated Privacy Policy constitutes your acknowledgement of the revised policy. If you do not accept the updated policy, you may close your account in accordance with the account termination provisions in the pak367 Terms and Conditions.

12. Contact & Data Enquiries

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a concern about how pak367 handles your personal data, please reach out to the pak367 data protection team. We aim to resolve all privacy-related queries promptly and transparently.

For responsible gaming concerns, please also visit our dedicated Responsible Gaming page, which explains the player-protection tools available to all pak367 account holders in Pakistan.